The Operations Department is the chief liaison between the City of Santa Monica and tenants of City-owned Downtown properties. The City and DTSM also work together on the Transit Mall, the Downtown sign ordinance and establishing and enforcing outdoor patio dining agreements for Third Street Promenade.
Downtown Santa Monica, Inc. also oversees Downtown’s Enhanced Maintenance Program, which provides upkeep for parking structures, alleyways and sidewalks. Services include trash collection, restrooms, graffiti and flyer removal, power-washing sidewalks and reporting structural issues.
To report issues or request maintenance services, contact the Enhanced Mainte